Watching the Clock

Finance and Planning rolls out upgrades to the Kronos system this May.

This month, the time and attendance application, Kronos will be upgraded to a new version. The upgrade will provide new and exciting features, such as:

  • A more user-friendly layout (widget navigator)
  • Improved historical edit feature (timecard approvers)
  • Improved timecard approval sequencing (timecard approvers)
  • New genie enhancements (timecard approvers)
  • Improved Payroll and Administrator processes

Due to the upgrade, the Kronos application will be unavailable for time entry and manager approval on Wednesday, May 29 and Thursday, May 30. The new version will be available to end users beginning Friday, May 31.

To assist with the transition, there will be computer-based training videos available online and several webinars offered during the month of May. These sessions will provide an overview of the new features, a review of the updated layout, and provide end users the opportunity to ask questions.

There will be additional communication the next several weeks identifying dates for training and Q&A. You may also visit our website, www.pace.edu/finance-planning, for future updates and training information.

Questions can be directed to the Financial Information Systems office staff at ext. 22899 or FIS@pace.edu.

Making the Message Matter

Pace’s new VP of University Relations is focused on finding the nexus between creativity and efficiency while taking the University’s reputation to new heights

For Frederica (Freddi) Wald, Pace’s new vice president of University Relations and chief marketing officer, communications are about being strategic, efficient, relevant, and engaging—all under the gun of today’s 24/7 news cycle. With more than 25 years of experience in developing and transforming the reputations of private and nonprofit organizations, Wald will be responsible for raising Pace’s profile and reputation both internally and externally. She takes on this challenge with enthusiasm, eager to apply her experience at other organizations to helping Pace build upon its strengths. In this interview, she shares some of the challenges—and opportunities—she sees ahead both for the field and for Pace.

You’ve done a lot of work in both nonprofit and corporate environments. How do you think their audiences and communications needs differ?
While there is a difference in culture depending upon where you’re working—whether a nonprofit, higher education, publishing, or financial services—I think that communication needs are very similar, no matter what your setting, when you are trying to articulate your message and target specific audiences. However, one of the biggest  challenges I face  is what is happening with communications as a whole, both in the industry and around the world. The way you have to communicate with different audiences has changed so rapidly with the rise of technology. Everything has to be accomplished much faster, and your message has to be very clear, very consistent, often targeted, and very relevant. That’s an issue that’s applicable to any audience: corporate, university, or the arts. Authenticity is key.

This is your first foray into higher education. Is there anything in particular that drew you to the field?
I do a lot of work in K-12 education in the Bronx and am the president of the board of a performing arts and visual arts education group called LeAp, whose mission is to bring arts education to about 300 schools in very under-served communities, and advisory work at the National Academy Museum here in New York City. So I already had a strong interest in education. However, I was very drawn to this particular role in higher education at Pace. Pace is a place of tremendous opportunity. It has a unique presence in downtown New York that gives students the opportunity to thrive. I was really intrigued by the structure here with the New York City and Pleasantville campuses—by everything Pace had to offer within its individual schools and its internal community, as well as its relationship with the external community.

How do you hope to apply the skills you developed in other positions to your new position at Pace?
Although I’ve been with two companies over the last 25 years (American Express, in both their publishing and corporate division, and Time Warner, which was rooted in a lot of content and marketing and media entertainment) I’ve never had a “typical” corporate job. My positions have always had an entrepreneurial and team based approach. They’ve been about building new organizations or identities and trying to connect internal identities with external audiences. This requires you to be customer focused and partner oriented, while at the same time trying to serve the end customer—who in Pace’s case are students, alumni, faculty and administration, or parents. I’ve also worked in organizations that were always trying to build to the next level: work towards the higher mission of the organization, and be efficient within the day-to-day operations. I learned to leverage people’s talents and work collaboratively with all divisions within an organization to promote the identity of the organization and to also make the individuals’ experience rewarding and fun. All of which would be critical to this position at Pace.

What are your top priorities in this new position?
University Relations serves a vital function. My main goals are to get in here, listen to everybody, observe, participate, and take action. I want to learn about the volume of materials coming out of this department and streamline it. We want to identify the top priority messages that are coming down from the administration, from the faculty, and from Pace as a whole and help translate that message and communicate to help influence enrollment and engage alumni and current students. We also want to usher in the digital age at Pace. One of our top priorities this year is launching Pace’s newly designed website. We’re in a fast paced world where things are coming at us 24/7—I want to work with University Relations and the communications directors to craft messages that are authentic, engaging, and relevant and to tell Pace’s story.

As a marketing expert with a fresh eye, what do you think are some of Pace’s strongest messages/selling points?
Though I’ve only been a member of the Pace Community for a short while and I’ve just begun to get my feet wet, I think Pace has a tremendous number of great things to communicate. Having both an urban campus and suburban campus and helping prospective students understand their distinct advantages is very important. The growth and expansion of Pace’s campuses, both physically and in terms of course offerings, is very exciting. The opportunities of being in New York City and Pleasantville allow us to form strong partnerships with a wide variety of corporations, institutions, and individuals in the community around us. I also think that Pace offers students great opportunities for experiential learning. Being trained in the classroom with theory, and then being able to get practical experience outside the classroom via internships, apprenticeships, and professional experiences is an amazing value.

Any areas you’re hoping to improve upon?
I hope to address some particular tactical challenges and opportunities, such as launching our new website, and celebrating Pleasantville’s 50th anniversary and making that relevant to both students and alumni. For me personally, I want to work with the individual schools and divisions to create more value to their messaging and tie it back to their individual goals and the University’s long-term goals. I see the Marketing and Communications Department as a way to be both strategic and very practical about getting that message out there. I think we also need to leverage the media better and integrate a little more. We’ve got great events happening and the schools and faculty are doing great things with their curriculum, if we could integrate that with Marketing and Communications, we could push more information out and do a lot of after-marketing to show people what we are doing at Pace.

One year down the road (or more realistically, perhaps 3 or 4), what would you like people to be saying about Pace?
I’d like people to say that Pace is a dynamic, thriving environment that offers a number of scholarly and professional pathways to prospective students. I’d also like our alumni network to feel that same way about the University—feeling pride in where they’ve come from and a sense of connection.

Anything else you’d like to share with our readers?
When I was looking at this opportunity, I felt like it was a very logical step for me but I also felt very privileged to be considered for the position. I had an eclectic background, but everything that I’ve been passionate about has been learning, education, arts, and building on a mission and watching that mission become a reality. For me these kinds of roles are never completely theoretical; they’re always about matching theory and putting it in to action. I just hope that that the value and motivation that I can bring to Pace will move us forward over the next year… and the next five years… and beyond!

Pencil Us In

The Office of Special Events will host training sessions this spring about how to use the Webviewer to schedule your event. Brush up on your skills, learn how to request an event, or check space availability. Get your event up before someone takes your spot!

University RelationsThe Office of University Special Events will be holding Webviewer refresher/new user training this spring on both the New York City and Westchester campuses.

Because the Webviewer is the master event calendar for the Universityand is the starting point for requesting space for your eventseveryone in the Pace Community is encouraged to attend these training sessions.

The Webviewer New User/Refresher Training is designed for new hires at the University or anyone in who wants to brush up on some aspect of utilizing the Webviewer.

Topics covered:

  • Requesting an event
  • Checking space availability
  • Using the Webviewer to market your event
  • Finding out about other events on your campus

Upcoming Webviewer Sessions:

New York City
One Pace Plaza, Room W205
11:00 a.m.-12:00 p.m.

  • March 9
  • April 20
  • May 25
  • June 22

Pleasantville
Wilcox Hall, Room 21
10:00 a.m.-11:00 a.m.

  • March 2
  • April 6
  • May 4
  • June 1

Please RSVP to Kristen Vinciguerra at kvinciguerra@pace.edu for training in Pleasantville, or to Idalia Soto at isoto@pace.edu for training New York City.  When you RSVP, please indicate which training date you will be attending.

The Launch of PaceLive

Want to get up-to-the-minute news from all of your favorite Pace departments? Then check out our brand new social media hub—PaceLive!

PaceLive is your one stop shop for all things Pace. Developed by University Relations and ITS, the new aggregate compiles and organizes almost all of the social media feeds on one sleek webpage.

The new hub is home to feeds from University departments such as the Office of Admission, Office for Student Success, the libraries, iTunes U, and many more. Also featured on the hub are feeds from University publications, student organizations and clubs, academic departments, and schools. Upcoming events at Pace and updates from the University newsroom can also be found on the website.

“I think one of the most useful features is the ‘Follow Pace’ section.  It has all of the links broken down by category—Facebook, Twitter, YouTube—and then alphabetized,” says Gisela Tirado Tewes, director for Online Communications, “We had a lot of students asking ‘What’s the Facebook address for this? What’s the Twitter name for that?’ We knew that this would be a great way to showcase Pace’s vitality.”

So what does this mean for you? It means no more wasting time searching for an account name, searching your bookmarks, or opening multiple tabs in your web browser. It means that you’ll never again miss a tweet, tumbl, a status update, blog, or vlog post.

But the launch of PaceLive also means that you have to keep your social media contributions up-to-date and fresh. “The top portion is a snapshot of all of the latest captures from the feeds,” says Tewes. “If you don’t ever update, you’ll never be featured. The more you update, the more you appear on PaceLive.”

Want to see more of PaceLive? Click here to explore.

Save a Space!

Special Events introduces the Friends and Neighbors Space Rental Program; plus a new date for Drupal.

New Space Rental Program

Pace has recently launched its “friends and neighbors space rental program,” which allows local businesses, organizations, and individuals the opportunity to affordably rent event space at our Graduate Center at One Martine Avenue in White Plains.

Located just two blocks from the White Plains train station and with onsite parking, the Center is a perfect venue for corporate workshops and retreats, training, conferences, or parties. Our full-time special events team can handle all your needs including catering, AV equipment, décor, and your event will be staffed by your personal event planner.

Our event specialists will guide you through all planning stages of your event. We will provide pricing for any services needed for your event and will liaise with our internal service providers to make sure your requirements have been met. We will be on hand at the event to address any needs and to ensure that you have a truly successful event.

For more information on hosting an external event at Pace University please contact Kristen Vinciguerra, Associate Director of University Special Events, at 914-923-2667 or via email at kvinciguerra@pace.edu.

New Date for Drupal Launch

The date for the launch of our new CMS, Drupal, has been pushed back to March 1 to give users more time to practice on the new system and prepare their sites. A number of webmasters have been trained during the past few weeks and feedback on the new system has been positive. Look for the live site on March 1!

Special Events Training

Starting last month, the Office of Special Events is offering its second round of trainings for the 2010-2011 academic year. This series of training sessions will continue with the specialized topics noted below.

Planning a Successful Event with the President:
New York City – Wednesday, February 23, from 12:20 p.m. to 1:30 p.m. – Board Room North & South
Westchester – Tuesday, March 1, from 3:30 p.m. to 4:30 p.m. – Conference Room A/B

Special Events Roundtable:
New York City – Wednesday, March 30, from 12:20 p.m. to 1:30 p.m. – Meeting Room A
Westchester – Tuesday, March 29, from 3:30 p.m. to 4:30 p.m. – Conference Room C/D

All are welcome to attend! To register, e-mail rmarmolejos@pace.edu.


Planning the Perfect Party 2.0

If our special column this month wasn’t enough to satisfy your drive to be the next Martha Stewart, Special Events has a number of training sessions lined up this year to help make your next Pace event will be a success. Plus, updates on our new content management system.

Starting this month, the Office of Special Events is offering its second round of trainings for the 2010-2011 academic year. This series of four training sessions will include specialized topics, noted below.

R25 Webviewer Descriptions for Marketing your Event:
Westchester – Wednesday, December 15, from 12:20 p.m. to 1:30 p.m. – Conference Room C/D

Sponsored Events:
New York City – Wednesday, January 26, from 12:20 p.m. to 1:30 p.m. – Meeting Room A
Westchester – Wednesday, February 2, from 12:20 p.m. to 1:30 p.m. – Conference Room C/D

Planning a Successful Event with the President:
New York City – Wednesday, February 23, from 12:20 p.m. to 1:30 p.m. – Board Room North & South
Westchester – Tuesday, March 1, from 3:30 p.m. to 4:30 p.m. – Conference Room A/B

Session Four – Special Events Roundtable:
New York City – Wednesday, March 30, from 12:20 p.m. to 1:30 p.m. – Meeting Room A
Westchester – Tuesday, March 29, from 3:30 p.m. to 4:30 p.m. – Conference Room C/D

All are welcome to attend! To register, e-mail rmarmolejos@pace.edu.

Do You Drupal?

As you know, we are in the process of implementing Drupal, a new content management system (CMS), for our website. Marketing and Communications and ITS are nearly finished with the work involved in writing the code, creating the templates, and all else necessary to migrate the content from the current CMS Hot Banana and Empower systems into Drupal.

We will conduct training sessions for all webmasters and content managers on January 11 and 20 in NYC, and January 13 and 18 in Pleasantville.  An advanced training session for school/library webmasters will be held in White Plains on January 26. Edyta Zych, technology training manager, will conduct the training sessions, with assistance from Michael Johnson and Danny Samuel in ITS and Melissa Evans from Marketing Communications. We will then work with each of the content managers to clean up all sites so that we can be ready to launch the new CMS system-wide on February 7.

Ch-Ch-Ch-Ch-Changes

Last month, we launched Opportunitas, The Pulse, and Keeping Pace, our parent and family e-newsletter, in WordPress. Why WordPress? Well, why anything else?

University RelationsYou’re here to find out why we chose a popular blogging software to host our e-newsletters? Well, we’re going to give you just a few of the reasons.

Aside from the fact that WordPress (with much help from our web team) has made our online publications look snazzy, it’s also user-friendly, flexible, and interactive. WordPress was created by and for the community, which means it is certainly the change we wanted to see in the world.

Gone are the days of having to hand-code our publications and worrying about whether or not we were going to get exactly what we were putting out there. (To this point, we also picked up Constant Contact to help with the quirkiness of our old email template, as well as track opens, clicks, and find out how many of you are reading and what you’re actually reading—so click away!)

Thanks to WordPress, we can embed videos, add Flickr and Twitter feeds, and introduce a whole new set of widgets (that’s tech talk for fun interactive elements such as polls, calendars, and more). There are RSS feeds for whole publications as well as individual sections, rolling features, and some pretty good-looking templates to choose from.

WordPress has also given us a great “categories” feature. Now we assign each story to a category, and you can search for stories of specific interest to you. Categories are improving the structure of our site for you and for search engines. There are hundreds of plug-ins and themes, a rapid development cycle, and a reliable community that is always testing and working to ensure your WordPress experience is great.

But of course, our favorite feature of WordPress is that it allows us to connect with you and you to connect with your colleagues. You can now leave comments on individual stories and respond to others’ comments. Ultimately, Opportunitas, The Pulse, and Keeping Pace can become forums for discussion for the entire Pace Community. So we encourage you to log on today, and let us know what you think.