Improvements from ITS

Read what’s new in technology and ITS, including iPad user groups, producing podcasts, updates to Blackboard, and more.

Blackboard Collaborate

Blackboard Collaborate is now accessible to the entire Pace Community. This web conferencing tool has a classroom feel with features such as the whiteboard, groups, and polling. Users can access the tool within the Blackboard course shell. Trainings will be scheduled in the near future. For more information please contact Beth Klingner at

iPad User Group Sessions for Faculty and Staff

Want to get together and share the cool new things you are doing with your iPad? Or are you new to iPads and want to see what the fuss is all about? Join us for our Pace iPad User Group Meetings, featuring special guest presentations as well as visits from Apple representatives!

Fall 2011 iPad Meeting Schedule (Miller 16 in PLV and E319 in NYC)

  • October 12, 12:00 p.m.–1:00 p.m.: iPad Beginner’s Session
  • October 25, 3:45 p.m.–4:45 p.m.: User Group Meeting
  • November 29, 3:45 p.m.–4:45 p.m.: User Group Meeting
  • December 14, 12:00 p.m.–1:00 p.m.: User Group Meeting

Podcast Producer

Are you looking for an easy way to publish audio/video content from your Mac? Pace University offers an option where recorded content can be uploaded and then distributed to either everyone or select groups within the Pace Community using a system that authenticates users based on your MyPace Portal credentials. This service is available to all students, faculty, and staff.  If you are interested, please place a request through the Web Help Desk ticketing system. Please Note: Window users can also upload certain file formats as well.  Please check with the ITS Help Desk for additional details.

Pace University Help Desk

Pace University Online Help Desk now houses the following departments:

For all Students, Faculty, and Staff:

  • ITS
  • Office of Student Assistance (OSA)
  • Financial Aid
  • Facilities Management
  • Security
  • And now Lubin Graduate Advisement!

For Faculty/Staff only:

  • Finance
  • HR Benefits

Place your Help Desk requests for any of these areas all from one location: Pace University Help Desk (